Terms and conditions
GENERAL TERMS AND CONDITIONSMultiWin Casino ("we," "us" or "our") operates the website located at [insert URL] (the "Website"). These General Terms and Conditions (these "Terms and Conditions") govern your access to and use of the Website, as well as your relationship with MultiWin Casino.
LEGAL STATUSMultiWin Casino is licensed by Anjouan Gaming under license number OGL/2024/123 and operates in accordance with the laws of Comoros. We are permitted to operate in Germany and offer our services to German players in full compliance with relevant regulations.
REGISTRATION AND LOGIN PROCESSTo use certain features of the Website, you may be required to register for an account (an "Account"). To do so, you must follow these steps:
(a) Visit the Website;(b) Click on the "Register" button and provide the information requested;(c) Verify your email address by following instructions provided in a confirmation email sent to you;
Upon registration, we reserve the right to request identification and proof of address from time to time. Your Account will be activated instantly after successful verification.
GAMES AND SOFTWARE PROVIDERSWe offer various games on the Website, including slots, crash games, live casino games, table games, and provably fair crash games (collectively, "Games"). These Games are provided by our software providers, which include Ninja Gaming, Pragmatic Play, Evolution, NetEnt, and Hacksaw Gaming.
BONUSES AND PROMOTIONSWe offer bonuses and promotions to certain players from time to time ("Promotions"). To participate in a Promotion:
(a) you must comply with the terms of that Promotion;(b) deposit funds into your Account as specified;(c) use any applicable promo code;
- VIP AND/OR LOYALTY PROGRAMOur loyalty program rewards you for your gaming activity on our platform (the "Program").
To qualify for entry to the Program, accumulate points by wagering on Games through your Account.
Points can be redeemed for cash at a rate of 1000 pts = €10.
We reserve the right to modify or terminate the Program at any time without prior notice.
- PAYMENT METHODS AND BANKING TERMSYou may deposit funds into your Account using various payment methods, including:
(a) cryptocurrency (BTC, ETH, USDT);(b) SEPA;(c) Visa;
Withdrawal of funds from your Account can be made via the following methods:
(a) cryptocurrency; or(b) bank transfer.
Minimum and maximum deposit/withdrawal amounts apply for each method as specified on our Website. Processing times vary depending on the payment method chosen.
- KEY TERMS AND CONDITIONSWe set out below some key terms that are applicable to your relationship with us (collectively, these "Key Terms").
(a) bonus wagering requirements: 35x WR;(b) maximum bet limitation of €5 per spin for slots only;(c) daily deposit limits for German players;
- RESPONSIBLE GAMBLING FEATURESWe encourage responsible gaming practices and offer the following tools to help you manage your account:
(a) self-exclusion (permanent or temporary);(b) time-out; and(c) deposit limits.
SECURITY AND FAIR PLAYTo ensure a fair and safe user experience, we implement various security measures on our Website, including SSL encryption. We also regularly test the fairness of our Games through independent audits by iTech Labs.
ADVISORY NOTICEPlease note that the following is advisory:
(a) to deposit funds only into your Account;(b) not to reuse account information from one household or device; and
You acknowledge that it is your responsibility to ensure compliance with all applicable laws in your jurisdiction, including those related to gaming activities.
- GENERAL CASINO INFORMATIONOur Website provides a range of Games for entertainment purposes only.
MultiWin Casino operates as MultiWin N.V., registered under the Comoros Gaming license OGL/2024/123. We offer German-language support and accept deposits from players located in Germany, most EU countries, Canada, with limited acceptance of other jurisdictions subject to applicable laws.
These Terms and Conditions will govern your use of our Website and your relationship with MultiWin Casino unless superseded by a specific agreement or otherwise modified in writing between you and us. Your continued access to the Website constitutes your acknowledgement that you understand these Terms and Conditions.
You must read, print, and save a copy of these Terms and Conditions for future reference.